[Resolved]  Koovs.com / Marble E-Retail — t shirts

Address:500018
Website:I lost 1000 rs and my 3 tshirts i need it back

I have orderd 3tshirts with one coupen
Size is not mine so i returned it i thought if i return one all the couple will get returned
And i gave return all t-shirts but in my orders they showing only one and i have all now i'm calling to customer they are not lifting cal i lost my money 1000 this is not fear and i need my money return returnd money not came and my t-shirts are home
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Nov 24, 2017
Complaint marked as Resolved 
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Koovs.com / Marble E-Retail Customer Care's response
Dear Customer,

Greetings from Koovs.com !

We regret the inconvenience caused. Please mail us your elaborated concern and order no. on [protected]@m-eretail.com so that we can check the details and assist you accordingly.

Further, please feel free to contact us on our customer care no[protected] or email us at ‘[protected]@m-eretail.com’ for more clarification or any other assistance. We will be glad to assist you.

Best Regards,
Team Koovs
Complaint comments 

Comments

I have purchased last evening[protected] a black full sleeves thumbhole t-shirt but still it is not showing in MY ORDERS option . Amount of rs 899 has already been deducted my SBI account..So help me out from this problem as soon as possible.
Koovs.com / Marble E-Retail Customer Care's response, Dec 30, 2017
Verified Support
Dear Customer,

Greetings from Koovs.com !

Inconvenience caused is regretted. Please mail us the elaborated concern on [email protected] from your registered email ID so that we can check the details and assist you accordingly.

Further, please feel free to contact us on our customer care no 0124-6770000 or email us at ‘[email protected]’ for more clarification or any other assistance. We'd be glad to assist you with the same.

Best Regards,
Team Koovs
Pls cancel my order no.4471575 . I placed this order 1hour ago . N i can’t find cancel order in my account option.
Koovs.com / Marble E-Retail Customer Care's response, Dec 30, 2017
Verified Support
Dear Ashish,

Greetings from Koovs.com !

We have confirmed that you've already cancelled the order from your end.

Further, please feel free to contact us on our customer care no 0124-6770000 or email us at ‘[email protected]’ for more clarification or any other assistance. We'd be glad to assist you with the same.

Best Regards,
Team Koovs

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    Koovs.com / Marble E-Retail Phone
    +91 12 4677 0000 [Regd Office]
    Koovs.com / Marble E-Retail Address
    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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