[Resolved] Koovs.com — refund not credited for returned product | |||||
I had ordered two clothing items from koovs.com and paid via an online wallet. Later, i had returned those two items. I received refund for one of the two items, but still haven't received the refund for the other one. The process started on 27th july, 2019 and i have tried emailing but received no response, their number is always busy and i just want my money back. Was this information helpful? | |||||
Aug 26, 2019 Complaint marked as Resolved I have received my refund. Good service. Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Anshika, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We are looking into this and arranging a call for you to address your concern over the call. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
i dont want these many days kindly return my money.