[Resolved] Koovs.com — white high waisted shorts

Divya Burman

from Mumbai, Maharashtra

Address:	Neelam apartment 2nd floor room no 204 near Kokilaben hospital Model town, Mumbai City, Maharashtra, 400053
Website:	Koovs.com

Hi i m complaining about koovs.com...as m a genuine n a frequent buyer of this brand...i wud hv never believed these ppl wud fraud customers n break their trusts...its been almost 15 days i havent yet got my parcel yet and i paid online to them...i got only 1 parcel which i had to return as it was not suiting so they took it back...but did not refund my money...also the other parcel they did not yet deliver to me its been almost 15 days ...n now that i m trying to login m showing as unable to login...m trying to call them its showing constantly busy n then later unavailable...i cud not provide u the order details as i hv been logged out frm my id n unable to login as ive put all the correct details too..please help me with this...!!!

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Nov 15, 2019

Complaint marked as Resolved

Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

Koovs.com / Marble E-Retail Customer Care's response Dear Divya,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused.

We request you to uninstall the koovs app and reinstall. Please login your account again. Further, please share your order details at [protected]@m-eretail.com so that we can look into your concern and assist you.

For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help.

Best Regards,
The KOOVS Team

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