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Koryo Complaints & Reviews

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Last updated Jan 30, 2023
Complaints 497
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Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road,
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Koryo reviews & complaints page 9

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This is to inform you that, I have registered a complaint regarding my LED(Koryo Make)TV problem .From your end I have received a Service Ticket No.[protected], the service Engineer had attended but the problem has not been shorted out.
Before handover my TV to service Engineer the sound of the TV was OK and also according to one of my friend(he is service engineer at Samsung), we had also seen the pictures by putting a big torch...
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Sir my ticket no[protected] and my complaint not resovel 5 month ho gaya ha abhi tak koi sunbayi nhi ha jab [protected] is pr cell krta hu tab ya khete ha ki local ke liya bol diya ha 5 month sa yhai chal rha ha sir plessh help me
Koryo customer support has been notified about the posted complaint.
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    Power machanism unserviceable.
    +1 photos
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      No voice
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        Hi,

        My name is Aangi Zaveri and due to lockdown on an emergency basis I had purchased a koryo mixture grinder on 4th May 2020 from big bazaar at Atria mall.
        Serial number: LYXMXMG5A[protected]

        Since beginning the mixture started making noises and smoke started coming and it short circuited. We tried calling on your customer care a lot of times but couldn’t get through. We also went to big bazaar but they said to directly call the company

        We just purchased this product and had to face so many problems.
        Kindly please replace this product With a new one as this is damaged.
        +1 photos
        Koryo customer support has been notified about the posted complaint.
        Sep 26, 2020
        Updated by Vishrut Zaveri
        Hi,

        My name is Aangi Zaveri and due to lockdown on an emergency basis I had purchased a koryo mixture grinder on 4th May 2020 from big bazaar at Atria mall.
        Serial number: LYXMXMG5A[protected]

        Since beginning the mixture started making noises and smoke started coming and it short circuited. We tried calling on your customer care a lot of times but couldn’t get through. We also went to big bazaar but they said to directly call the company

        We just purchased this product and had to face so many problems.
        Kindly please replace this product Witbh a new one as this is damaged.

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          AC doesn't performing cooling function from last 4 days.
          Their is no response from service centre at all.
          +1 photos
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            We have purchased a electrical rice cooker in the month of august 2020, with in a span on 1 month we have given to service center for 2 times and we have faced lot many issues and it was not rectified.
            Koryo customer support has been notified about the posted complaint.
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              Logged a complaint on friday no.[protected] but no action has been taken yet from your end really patchetic service got annoyed from customer support. Now feeling like why we chose koryo such a bad service product too.
              Koryo customer support has been notified about the posted complaint.
              When can be resolved ??
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I've bought koryo washing machine in september 2019, in august first week of 2020 its rotation wheel came out. Raised a complaint[protected], but till today ie. Sept 10, 2020 nothing is resolved. Koryo customer service people just asks for 1 week time again and again...email service not at all responsive. Cust care executive will be connected after 1 hr, but again 1 week time...no other manager to escalate the issue also...Can i get any help in this regard.
                Nov 10, 2020
                Complaint marked as Resolved 
                thnx to bigbazar tarnaka manager jalaluddin. his involvement was so personal, felt my problem as his and kept pressure on the higher ups and made this issue resolved...
                Koryo customer support has been notified about the posted complaint.
                Sep 14, 2020
                Updated by sreekanthbalisetti
                when i contacted to today, these guys are saying once again the same old thing that local parts will be arranged..this same answer was given on august 10/11...looks like nothing is going to happen in this worst koryo...
                Sep 14, 2020
                Updated by sreekanthbalisetti
                when contzcted again now, person named mahendra said he will take care and inform the resolution on wednesday afternoon (fyi..i need to call them again, they will not callback)
                Sep 17, 2020
                Updated by sreekanthbalisetti
                today is thursday, after checking my number/voice customer care people are keeping my call on hold for 5 mins (after connecting line after 30 mins) and then disconnecting the call. tried 3 times from 3:30 pm till now, same got repeated again and again...pathetic...
                Oct 07, 2020
                Updated by sreekanthbalisetti
                today is october 07, 2020, same thing is happening still. i tried to coonect to the customer executive over customer care number 4 times from 4:30 till 6, same thing, they are disconnecting the call after my number is connected to them. some lady called vaishalli i think, she just tells "as voice is not audible disconnecting the call", even after I shout also she repeats the same dialog and disconnects the call. can anyone help me in this regard..
                Nov 10, 2020
                Updated by sreekanthbalisetti
                thnx to bigbazar tarnaka manager jalaluddin. his involvement was so personal, felt my problem as his and kept pressure on the higher ups and made this issue resolved...
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                  We have purchase a 1tr inverter split ac from big bazaar sealdah (West bengal) on 23.01.2020.
                  On dated 16.08.2020 we have seen that ac not cooling ans shown el01 after 5minutes when ac turned on.
                  We have log the complain on 18.08.2020 ticket number[protected].
                  On dated 19.08.2020 got sms from jeeves that our jeeves engineer mr. Tanay adhikari [protected] will fix an appointment. After that mr. Adhikari came and seen...
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                  Hi madam / Sir
                  We repeatedly getting problem on geyser we are not getting hot water from it

                  We can't connect to the customer care service
                  So
                  Kindly sort out my problem as soon as possible
                  Koryo customer support has been notified about the posted complaint.
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                    I had bought a koryo rice cooker from bigbazar rajajinagar.. And its not a month also.. Its leaking from whistle and not whistling properly.. And handles are loosely attached.. Its not worth and not good at all please I want to exchange it as good or else I want refund.. [protected] this is my contact details
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                      I have bought led tv of koryo but it is not started after 1 year
                      Model - [protected]
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                        Dear sir/Madam my toplodder koryo washing 6.2 k.g input water auto lock not functioning for last 15 days. Unable to contact in the toll free numbers. Purchased from Big Bazar, Ranchi Jharkhand 2 years ago. Bill lost. Paid service required urgently. Please do the needful. Regards Niladri Sekhar Mukherjee Advocate, Ranchi 834002.Mob. no.[protected]
                        Koryo customer support has been notified about the posted complaint.
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                          Not responded to the installation of the tv for a week. Very bad service!!
                          Highly disappointed 😔
                          The costumer care representative doesn't know what he's speaking
                          Koryo customer support has been notified about the posted complaint.
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                            My tv is not give tha sound
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                              Ac is not working showing e3...

                              Actually it is in warranty period..
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                                Air conditioner purchased on 14/08/2019 bearing invoice no.[protected].As per the terms and condition the warranty period is up to 14/08/2020.
                                I lodged a complaint of having problem of AC tripping on 8th Aug. with complain no[protected].The service engineer suggested for gas refilling after observation of the issue.
                                Although above issue is within my warranty period still I am asking for giving 60% of the total amount of refillng of gas as directed by service center.
                                As the company has approved only 800/ for gas filling so rest amount should be covered by customer.
                                So company should look into these issues and do necessary action.
                                Under warranty period, the customer is not entitled to give any charges for refilling.
                                On what basis, company can ask for this within warranty period.
                                Hope the company will consider it .
                                Koryo customer support has been notified about the posted complaint.
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                                  Bought dishwasher, delivered on 14th august... No one from koryo has come to install, no one picking any toll free number of koryo for 5 days, no response to e mails sent to koryo official id

                                  Please do not buy koryo products in india as post sales service is pathetic
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                                    HI i bought a koryo dishwasher with 14 place settings, after the delivery of the product, koryo brand has to provide the installation service, but after contacting the brand toll free number[protected], No one answered for straight continous 4 hours, After publishing a post on face book brand suggested that i should have to drop a mail, after forwarding the required details with purchase bills and product details they are telling that...
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