Kotak Bank Credit Card — Harassed my family by credit card recovery agents

Address:

row house 195, indira shankar nagari, paud road, kothrud pune 38

My name is snehal tomke. i had kotak bank credit card which is now blocked due to non payment. i have lost my job but was still able to pay little little amount every month. but due to pendamic i am not able to pay anymore. i am getting calls from recovery agent guy whos name is abhijit palaskar to pay or do settlement. they forced me to do settle and now forcing me to pay the first installment. i have not yet received the settlement letter but they are still forcing me to pay it. another guy from recovery department name sachin is calling my sister and my father and using abusive language on calls and harasing them. i have told them i need some time to do the settlement but these guys are not listning. i have never given them my sister or father mobile number but they are still calling them and harasing them. recover agent numbers are sachine - [protected].
abhijit palaskar - [protected]