[Resolved] Kotak Bank — Harassment and fraud claim | |||
Sometimes I feel, Indians are just cheaters because of these people. I applied for a card of Barclay in[protected] – I don’t even remember the date. I never used it except once by mistake and did a transaction of Rs 220. I submitted the amount and asked to close the account. I asked them to close my Barclay card during that time but they said, this card is free for you and you don’t need to close it. I said OK. After 2 years, I applied for Car Loan and suddenly in my CIBIL report I see that Rs 220 again. I mailed to both CIBIL department and barclay to remove this entry as it is already paid, Check Ref Id – EZ[protected]be. I got a revert from Barclay that this could be CIBIL department issue to correct it. Whatever, I got my loan. As I was sure that Barclay has no dues – I didn’t follow up the issue with them after my first mail. After atleast 6-7 year in 2015, Kotak people (Kritika) called and was asking to deposit lump sum of Rs 50000. Hell ! I forwarded the mail to to naveen.[protected]@kotak.com with the CIBIL report and it said that maximum amount of credit was still Rs 220. They closed the issued. But again after a month, some guys Vikram called me from Kotak and started threatening me and when I gave him all the explanation he asked me to forward mail to “divya.[protected]@kotak.com”.. What is happening? It is just harassment. I can’t take it anymore. Suggest me what should I do to get rid of these people. I have already paid all the dues (Rs 220) and everything. I have very good contacts in politicians and lawyers, shall I sue Kotak and the recovery agent for harassing me? Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 24, 2015 Kotak Mahindra Bank Customer Care's response Hi, Apologies for the inconvenience caused to you . We have forwarded your concerns to the respective department and assure you of a response shortly. ^ Kotak Team
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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