Kotak Life Insurance — life insurance

Address:

Thane, Thane, Maharashtra, 400607

Hello

Today i have personally dropped message to biplob goshami kotak life insurance manager on his mobile number few minutes back, he informed me he need two days time to find out as he is busy in month end closing great answer i do accept he is busy with month end but if it would have new policy he would have answered to all my queries.

Now i want you to know the actual story on february month i got many calls from kotak life insurance saying my two policies which 9829491 & 9829319 are due for payment in mar 10 2019 immediate i have informed mr. Dey my financial advisor to stop my ecs deduction he informed me he has submitted the ecs stop form to (Pankaj kr das asia code :[protected] on 28 feb but ecs may hit to my account which will dishonour if i dont maintain the amount so i said ok. Again i received msg on 31 mar for both this policies thank you for payment on 31.03.2019 suprise and shocked who paid this money thinking my dad may have paid and today again bigger shock the same ecs hit to my account again without my knowledge.

My question ia once ecs is dishonour how is it possible ecs redebit to my account without my instructions and why it happend. Now one policy payment deducted from my account today for rs. 100183/- for pol no. 9829319 this amount was maintaining for my son education and the other policy ecs hit to my account unfortunately amount was not there.

Now i am in urgent need of money pls return the amont debited from my account. Who will pay me back the dishonour charges. Pls share proper investigation which help to understand the case. None of the documents i have not signed any forms also for rediting nor any request sumitted.

Hope you will understand the situation and support to get this amount refund back as soon as possible.

Mail have been send to ms. Kavita gupta branch manager seerampore, west bengal, hooghly, mr. Ankit srivastava, rupesh sharma and biplob gosami and none of them responded on the mail.

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Regards,
Soma