Kotak Life Insurance — Yearly return on Life insurance policy

Policy no. 03975321, Client id 68210386. Client Name - Mandar Sinnarkar

Hello,
I was supposed to get Rs. 15565/- on 5th March as yearly money back from this policy. But this now year till now I did not receive money till today. When checked with Local Pune office, I understood that payment was rejected due internal mistake at Kotak.
I am suffering because of your mistake & lost interest for 10 days till today on this amount.
When checked on telephone with local office, they do not have any idea on this.
If I do not get money credited in account by today end (16th March 2021), I will lodge the legal case against Kotak

Mandar Sinnarkar
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