[Resolved] Kotak Mahindra Bank — account which doesn't belong to me got reported in cibil

[Resolved] Kotak Mahindra Bank — account which doesn't belong to me got reported in cibil

V vissu295 from Chennai, Tamil Nadu

Hello, My cibil report shows an account from kotak bank with number bf1p027874. When i disputed this since i never had any account/loa /relationship with kotak bank, i got message asking me to check with kotak bank. Kotakbank - bf1p027874 does not belong to me no change - please get in touch with your credit institutions for the required correction. Hence i kindly request kotak bank officials to fix this error and remove this entry from my cibil report. Kasi viswanadh yakkala Was this information helpful? No (0) Yes (0)
Nov 18, 2017 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 Kotak Mahindra Bank Customer Care's response Hi, we request you to write to us at rard.[protected]@kotak.com or for immediate assistance you may call @[protected].^Team Kotak Oct 23, 2017 Updated by vissu295 Hello, I have checked with customer care of kotak mahindra bank and they asked me to contact branch. When I went to branch and talked to the people there, I got a response saying the account number is a bajaj finance account number and that was when Kotak had tieup with bajaj finance and they can't do anything about it. What should I do now? CIBIL and kotak are not helping and damaged my credit score without my wrongdoing. Oct 23, 2017 Updated by vissu295 I have written to rard.[protected]@kotak.com, but yet to receive any acknowledgement on this regard. Please update me on what's next. Dec 22, 2017 Updated by vissu295 Hello, It's been 2 months since I filed complaint and I'm yet to receive any reply for kotak mahindra bank. Pathetic bank and pathetic customer care
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Comments

SAIMEN wright

from Faizabad, Uttar Pradesh

Closed current account no [protected] but no refund amount which balance in my current account. Kindly provide the amount by cheaqe or dd.
Regards
for saimen wright india international.
Saleem siddiqui
mobile : [protected]