Kotak Mahindra Bank — amount not getting refunded.

Kotak Mahindra Bank — amount not getting refunded.

K Kavya Gorrepati from Mumbai, Maharashtra

Amount is not getting refunded from paytm app. On 10th feb 2019. I tried to do mobile recharge of rs. 199, but it was failed. I tried again and failed again. I contacted paytm customer care. They are saying that the refund is completed but the bank is not transfering the amount to my account. The same case happened previously when i cancelled train tickets on 23rd nov 2018 and 4th august 2018. Please check from your end and kindly refund my amount as soon as possible. My account details are: Account name: haseeb abdul Account number: [protected] Was this information helpful? No (0) Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint. Feb 13, 2019 Updated by Kavya Gorrepati Hello team, Only the latest recharge money was refunded. Please find the details of previous cancellations through Paytm below: 1. On 23 Nov 2018, cancelled a train ticket from Gudivada to Krishnarajapuram and the refundable amount 325. Booking id [protected]. 2. On 27 May 2018, cancelled a train ticket from Gudivada to Krishnarajapuram and the refundable amount 370. Booking id is [protected]. 3. On 12 April 2018, cancelled a bus ticket from Vishakapatnam to Bhimavaram and the amouny to be refunded 533. Booking id is [protected]. Kindly check all the above transactions and allow the refunded amount back to my account. Thanks in advance.
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Comments

Traj1118

from Avinashi, Tamil Nadu

Today i have transferred Rs.2000 to my friend account via google pay.
That transaction was not completed, it comes request timed out and the amount of 2000 was debited in my account. But it was not received on that destination beneficiary account number.
Kindly check and solve this issue

Thanks & Regards
Thangaraj M

Sachinji11

from Delhi, Delhi

My credit card money not refunded which i have access by while doing transation

shatrudhan bhaghel

from Delhi, Delhi

Why r u deduct my a/c balance in a/c why tell me