Kotak Mahindra Bank — atm cash withdrawal issue

Address:

Hyderabad

I tried to withdrawn cash of rs 4000 from other atm but due to unavailability of cash it didn't come and my amount got deducted from kotak account. It's been more than a month i lodged a complaint to kotak customer care but still i didn't get any response. Please help me out to whom should i contact. Being from a middle class family this is huge amount for me

Email: jay. [protected]@gmail.com