[Resolved]  Kotak Mahindra Bank — cc payment issue

Address:Hyderabad, Andhra Pradesh, 500003

Hello all,

This is bring to your notice that inspite of paying off the full amount of the cc, still they have miss used the auto debit authorization and deducted the amount from account.

Also they have blocked my card which was issue a month back with out any notice and want to know from them, why was this.. I have a cebil score of 823..

I have asked for many reminder but there is no response from them so i am forced to reach your team for help..

Regards
Pradyut kumar pal
[protected]
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Jul 11, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
Jun 08, 2018
Updated by Pradyut13980
I have tried reaching them and all they speak in non-sense, inspite of having a CEBIL score of 823, they block my card with just an information on call is bank internal policy, where as i am salary account holder with the bank and also have they auto debit option enabled which they are miss using...

you can help then i am approacing the the COURT OF LAW and consumer court against them..

pradyut.
Verified Support
Jun 10, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
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Can you please stop the process because I don't want any loan

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