Kotak Mahindra Bank — complaining about transaction

I have transferred amount of rs.4, 150 online from my kotak account (A/c no:[protected]) to other account a/c no:[protected] bank: saptagiri grameena bank, vijayawada. Amount was deducted from my account but the amount not credited in the account to which i have transferred the amount. The details are as follows... Ref:[protected], imps:[protected]