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Kotak Mahindra Bank — complaint about today i have charged for tbms 1180 rs deducted

Hi

I am shrikant with account number [protected]. Today i have charged for tbms, since this month and total tbms ref no 12032019 &14032019. Deducted from account 590x2=1180 (Couldn't capture screenshot) in app
A complete fraud is this from kotak bank. Planning to take this issue to higher level and will try fullest to move my savings account to some other bank.
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Complaint Status


[Apr 28, 2019] Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3920
    Pending
    0
    Resolved
    1135
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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