Kotak Mahindra Bank — complaint regarding fraud account

Dear Sir

It has been brought to my notice by your representative Mr. Manoj kumar (his business card and our mutual conversation on whatsapp attached herewith) that someone has fraudulently used the "AADHAR CARD N PAN CARD" of my wife "Mrs. Shashi Chaudhri' to open a false bank account in one of your Rohini Branch (as was told by Mr. Manoj) for someone impersonating her.
The AADHAR registration no. of Mrs. Shashi is 5773……………
pan card no.AHF………

Please act ASAP to arrest the fraud and fraudster/s and save us from any misuse of the account. Also find out who this Mr. Manoj was since he has been avoiding our calls and not disclosing the details of the fraud account in question.

Waiting for a decisive action and a subsequent feedback from your good office.

Thanks and warm regards

Yours Faithfully

Hemant Choudhary
M- [protected]
L-23 Sector-11 Noida-201301, near metro hospital