[Resolved] Kotak Mahindra Bank — Credit card fraud
R
Robinraj007
from Hyderabad, Andhra Pradesh
Jul 29, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Hi... I m very disappointed with the customer service u provide ... I don't think it's right to take access of my savings account without my approval... My total salary is blocked because I have a due for just a month on credit card... There is not at all a proper service given to the customer they are asking me to clear total outstanding balance of 28000 ... How can a person pay that if his savings is blocked... It's robbing people and cheap tricks... I asked them to hold the minimum balance but still they are stubborn with there policies... Hence I need an explanation on this or will take this to consumer court...
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Sep 5, 2022
Complaint marked as Resolved
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2022
Kotak Mahindra Bank Customer Care's response Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
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