[Resolved]  Kotak Mahindra Bank — credit card interest charges penalty unnecessarily

Address:

Hyderabad, Andhra Pradesh

In regards to the below ref number for Kotak bank credit card complaints.

1416999 - raised on 19th Aug'19 and 20th Aug'19

1423315 - raised on 22nd Aug'19

1426090 - raised on 24th Aug'19

I am Using Kotak Mahindra bank credit card for more than 2.5 years and maintaining the good CIBIL score by doing the payment on time for my every bill since the usage of a credit card.

I have paid more than the minimum bill for the last month's bill then after they have been charged the interest amount, I have written many emails them but every time a different Representative is giving the solution with the same content in solution email (just copy-pasted). They know only how to charge the money from the customer but they don't know how to resolve the customer problem.

I would like to advise all who read this message NOT TO GO with Kotak Mahindra Bank any credit card and you will be in trouble by just paying the interest charges for 1-day delay payment after paying the minimum amount.

There are many banks who not levied any charges for late payment for 1 or 2 days or a week, they will have a grace period to have a chance for every customer. I have many credit cards using with (RBL, HDFC, AXIS, CITI, AND STANDARD CHARTED) I didn't face any penalty issues with these bank cards.

I only want to use the credit card when there is no issue like other banks who deals with.

I advise to all people not to use the Kotak Credit card and not even take any loans they will suck your blood.

I would like to stop my credit card to use further. I can go with other options.

If my problem is not resolved, then I will expand my comments on entire social media and consumer forums.

This is my hard-earned money, don't charge people unnecessarily.