[Resolved]  Kotak Mahindra Bank — Credit Card Payment deducted twice

Address:Mumbai City, Maharashtra, 400076

I, Sanjay Harchandani holding the account number [protected]. My query is related to Kotak Card Payment. My Credit Card Number is [protected]. My Credit Card Amount was Rs 9267.12/- for the period 15.02.2017 to 15.03.2017 due date was 02.04.2017. I have paid the full amount on 01.04.2017 and it was deducted from my savings account (A/c No. [protected]) but the same amount was again automatically debited from my account on 02.04.2017. So, the amount was debited twice from my account. I want Rs. 9267.12/- refund in my account. Please find attached the statement showing deducted twice.
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Apr 13, 2017
Complaint marked as Resolved 
I have received a call from Kotak Mahindra on 11.04.2016 and today I got the full amount.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
Kotak Mahindra Bank Customer Care's response
Trust our official has got in touch with you. ^Team Kotak
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