Kotak Mahindra Bank — deducted unwanted aqb charges

Address:Thane, Maharashtra, 400612

To
The kotak bank
Branch manager
Pokhran branch
Thane

Sub: request to refund unwanted aqb charges deducted by the bank.

Ref: a/c no - [protected]

Dear sir/ madam,

With the reference to my saving account no mentioned above myself mustafa juzer darukhanawala informing you that your branch has deducted unwanted aqb charges of rs.885.00 from my account so i am requesting you to credit my account which has been deducted by your side.

Further in previous month also your branch had deducted amount of rs.1600 and refunded only rs.1400, so why are you deducting the aqb charges every time as my saving account is of zero balance amount.

Further informing & requesting you last time that please credit my full amount which has been deducted from your side or else i will close my account and make complain against your branch in your zonal office and in ombudsman department.

Your cooperation will be highly appreciated in this matter.

Thanking you
Warm regards
Mustafa darukhanawala.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Nov 06, 2017
Updated by Mustafa Radhanpurwala
To
The Kotak Bank
Branch Manager
Pokhran Branch
Thane

SUB: Request to refund unwanted AQB charges Deducted by the Bank.

REF: A/C NO- [protected]

Dear Sir/ Madam,

With the reference to my saving account no mentioned above myself Mustafa Juzer Darukhanawala informing you that your branch has deducted unwanted AQB charges of Rs.885.00 from my account so I am requesting you to credit my account which has been deducted by your side.

Further in previous month also your branch had deducted amount of Rs.1600 and refunded only Rs.1400, So why are you deducting the AQB CHARGES every time as my saving account is of ZERO BALANCE AMOUNT.

FURTHER INFORMING & REQUESTING YOU LAST TIME THAT PLEASE CREDIT MY FULL AMOUNT WHICH HAS BEEN DEDUCTED FROM YOUR SIDE OR ELSE I WILL CLOSE MY ACCOUNT AND MAKE COMPLAIN AGAINST YOUR BRANCH IN YOUR ZONAL OFFICE AND IN OMBUDSMAN DEPARTMENT.

Your cooperation will be highly appreciated in this matter.

Thanking You
Warm Regards
Mustafa Darukhanawala.
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