Kotak Mahindra Bank — delay to send account statements via email

Address:

411041

I m kotak mahindra bank account holder, for some personal work, i needed my saving account statement so i request for account statement from my mobile app of kotak, they said it will be send by email in 24 hr but no email statement nothing.

again i called there stupid call care, i follows their ivr then same happend they said within 24 hr i will get my bank account statement via email.

so kindly send me my 3months account statement.

and i don't want any extra debits stupid hiddin charges in my account. i want my statement only one time ..

bloody ### service and non scence bank