[Resolved]  Kotak Mahindra Bank — disappointing and bad experience

Address:Pune, Maharashtra
Website:Www.kotak bank .com

I'm the existing customer of Kotak Bank.
My Valued Customer No:[protected].

The reason behind to write this E-mail,
My concern is about Kotak Bank Credit Card Department.
I have Salary Account in Kotak Bank. While doing the Account Opening Process,

Kotak Executive said some of my Office Members including me that,

We are eligible for Kotak Credit Card so Kindly submit your Document with Kyc.

He said us that It take maximum 20 Days
for all Process.

After a Month I asked him what is the Application status,
But no response, He is not courtly in his work.

Even we Ask Executive do the Re-process from beginning.
Because randomly kotak credit card executive has done the process of Application.

Now from last 15days We are checking online the Status its showing In-Process.

Application number:[protected].

So requesting you kindly look into such cases.
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Aug 10, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2018
Kotak Mahindra Bank Customer Care's response
Hi! We have received your application[protected] for the Kotak Credit Card. However, regret that we will be unable to process your application as your credit profile is not in line with our prevailing credit norms. ^Team Kotak
Jul 13, 2018
Updated by sumit143143
If it was not in your prevailing credit norm then why your Executive done our application process.
I am working HR in my organization so we are going to closed our all employee account as well business account Relationship with kotak bank.
Its very unprofessional behavior by kotak.
Jul 13, 2018
Updated by sumit143143
If it was not in your prevailing credit norm then why your Executive done our application process.
I am working HR in my organization so we are going to closed our all employee account as well business account Relationship with kotak bank.
Its very unprofessional behavior by kotak.

I am going to share in writing as well as mail with Mr. UDAY KOTAK ( CEO& M.D) of Kotak Bank let them also know, What [censored] is happening in Organisations.
Complaint comments 

Comments

I did IMPS transaction of 3000 rs transaction failed but money deducted. I need immediate solution for this pls.

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