[Resolved] Kotak Mahindra Bank — dispute complaint on my credit card

[Resolved] Kotak Mahindra Bank — dispute complaint on my credit card

R Ramashis Singh from Mumbai, Maharashtra

Respected Sir/Madam, This is to bring your kind attention that on date 19/9/2019 fraud transaction done on my credit card immediate i got the sms on my mobile no. i called up to the customer care and rays the complain gains the transaction within 5 to 7 mint stop the payment she said ok sir don't worry will do, I told to block the card also, then after 3 days when i called for the confirmation what happen of my complain they told me u have to pay the payment i told him if i make a compliant then how you can asked me for the payment without solve the complain why the concern department make the payment to merchant if I rays the complain, you cant ask me for the payment i will not pay.Then they told me me go to bank n fill the dispute form give complain in fiscal do the same also n complain to police station also all the copy of same i am sending here for your reference pleas have look on that and solve the same. You can also check my last 6 month record of credit card. Thanking you Regards-Ramashish Singh Cell - +91-[protected] +4 photos Was this information helpful? No (0) Yes (0)
Oct 26, 2019 Complaint marked as Resolved On 23/10/2019 i rays complain regards fraud transaction dispute on my credit card but still don't get any reply same on third class service from all Kotak customer support even its on phone or online complain every where same. Kotak Mahindra Bank customer support has been notified about the posted complaint. Oct 26, 2019 Updated by Ramashis Singh On 23/10/2019 i rays complain regards fraud transaction dispute on my credit card but still don't get any reply same on third class service from all Kotak customer support even its on phone or online complain every where same. Oct 26, 2019 Updated by Ramashis Singh Hi three times i send the mail to Nodal officer also but he is also not even bother to give reply or asked the concern team about the update on this complain or call to customer and get it resolve same. [protected] Forwarded message[protected] From: Ramashis Singh <ramashish.[protected]@gmail.com> Date: Wed, 23 Oct 2019 at 15:26 Subject: Fwd: Dispute Complain on my Credit Card To: <[protected]@kotak.com> Hi Good afternoon This is the third remainder regards to dispute complain on my credit card and I am not getting any reply of the mail if the bank and the concern department is not interested to solve the same i will do take it in to the consumer court. Thanks n Regards Ramashish Singh Cell No.[protected] [protected] Forwarded message[protected] From: Ramashis Singh <ramashish.[protected]@gmail.com> Date: Sat, 12 Oct 2019 15:02:42 +0530 Subject: Dispute Complain on my Credit Card To: [protected]@kotak.com
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