[Resolved]  Kotak Mahindra Bank — escalation mail on kotak employee

Address:Bangalore, Karnataka, 560029

Am very disappointed by your bank services, please i need a proper response for this compalint

Points to be noted.

1. Your employee saw my payslip and he knows that my take home is 28k, and in online it is showing 25k. And now your are telling the eligibility is 30k. If in that case your employee should have informed me in the starting itself.

2. And i told before itself that i’m staying in pg and your employee have told it’s fine and not a problem

3. I informed in the starting only my cibil score is 0, for that also he has told, cibil its not a problem, we will take care

4. “customers are god to you” did your organisation has not thought you to how to handle customers.

5. And i’m very upset that he has blocked my number
You people can’t even have the sense reply to calls and tell the fact.

6. And very ashamed that i approached kotak mahindra bank for these loan purpose.

7. Other banks are very good comparing to your bank.

8. And i will not leave this i will complaint these to your higher authorities about this.

9. And i need a proper reply for this complaint from your management.

10. Because of your carelessness i have wasted my time a lot
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Feb 10, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
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