Kotak Mahindra Bank — forgery against credit card number [protected]

Address:

Kolkata, West Bengal

The amount of 60, 206 has been deducted illegally from my credit card. A new card has been issued but still now the amount forgered has not been debited in the account irrespective of myself recieving a message about the refundment of the above mentioned amount. If not my request is accepted and the needful is done, i am bound to lodge an fir against the authorities.