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Kotak Mahindra Bank — fraud debit transactions from my saving accounts for 1, 80, 000 on 13 mar 2018

Hi,
I have savings account with kotak mahindra bank and today i got 9 times 20000 debitted to my account from kotak atm at pahargank delhi and my card is with me, i called helpline least interested and promised call back from fraud team who did in 1.5 hrs saying they will take 90 days to resolve my issue
As per rbi its bank responsibility to ensure data security and to reimburse the customer the amount in 10 days,...
I posted on kotak mahindra fce book page and aman mishr called me from his personal mobile number imagine what a patheic and unsafe bank...
Kindly get my entire money credited in 24 hours or will take legal action and advise not to have bnk account with kotak

Fawaz
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Complaint Status


[Mar 14, 2018] Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

Thank you Consumer Forum, I havent got any call from them today, infact I called them multiple times last evenin
KOTAK DEDUCTED ALL OF MY BALANCE...i don't know that is hap[pening here...I want my money back and need some more money from Kotak for cause me lot of troubles.

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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3965
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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