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[Resolved]  Kotak Mahindra Bank — fraud document processing for credit card

Hello

My name is sujith shivaji salunkhe
Registered mobile number is xxxxxxxx
Crn xx3683

I have never applied for credit card. As soon as an salary account was opened, a person disguised as kotak agent approached us for credit card. We clearly rejected the credit card offer. I have not signed any document pertaining for credit card application. I have not provided my id proof./pan for credit card purpose.

Identity theft has occured within kotak data base. The rm who opened account was nisha rane. Email id of nisha. [protected]@kotak.com, mobile number of xxxxxxxxx

The credit card application number is[protected] an un-authorised process. Kotak mahindra bank employees are cheating to get targets met. No oral complaint gave result. As procedure this s the last resort before ombudsman.

The above mentioned complaint cannot be given to kotak because their website shows error, every time i post the complaint as level 1.
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Apr 14, 2018
Complaint marked as Resolved 
Mar 13, 2018

Complaint Status

Kotak Mahindra Bank customer support has been notified about the posted complaint.
Mar 13, 2018
Updated by Sujith S s
i spoke to customer care. They declined to take it as a complaint. Rather they requested me to cancel credit card once i receive it. The matter of identity theft has not been addressed here.
Verified Support
Mar 14, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/2wg92xK
or for immediate assistance you may call @ [protected].^Team Kotak
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
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    Resolved
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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