[Resolved] Kotak Mahindra Bank — fraud transaction on credit card | |||||
Hi, On august 19th, there was 6 unauthorized transactions were done from kotak credit card. All the 6 transactions were done on google play services (Young joy). These details are as per the mails which i've received for the transactions. Three transactions are of rs59.89 each and rest of the three is of rs 5987.73 each. As per you customer care executive she informed that 2 transactions of rs 59.89 have been reversed back to my card. I've also blocked my credit card whose number is 4166-xxxx-xxxx-1145 and requested for a replacement of my credit card. As per the telephonic conversation, i've filled the transaction dispute form and that has been attached with this email. I would request you to please look into the matter and reverse all the unauthorized transactions to my credit card. Thanks & regards. Was this information helpful? | |||||
Sep 28, 2017 Complaint marked as Resolved No resolution provided till now. Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
On March 5th 2018, there was 9unauthorized transactions were done from Kotak Mahindra Bank Ltd. Credit card. All the 9 transactions were done on ITUNES.COM. These details are as per the mails which i've received for the transactions. Eight transactions are of Rs 7900each and One transactions of 2099.
I've also blocked my credit card whose number is 4166-xxxx-xxxx-1738.
As per the telephonic conversation, i've filled the transaction dispute form and that has been attached with this email.
I would request you to please look into the matter and reverse all the unauthorized transactions to my credit card.
Thanks & regards.
FASIHURRAHMAN