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[Resolved]  Kotak Mahindra Bank — fraudulently making charges for failure in auto debiting credit card payments

I am himanshu nagori. My email id is [protected]@gmail.com. My contact number is [protected]. My kotak credit card has charged rs. 500 for failure of auto debiting from debit card which is unauthorised by me. Due to that my credit limit is exceeded and i was charged 500 plus gst for that. Call it as error or fraud, but such things are not expected from kotak mahindra bank. I request refund for that.
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Apr 6, 2018
Complaint marked as Resolved 
Mar 06, 2018

Complaint Status

Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
Mar 07, 2018
Updated by Himanshu Nagori
I tried contact bank but it is not reachable. Please help me resolve it here or contact me on my number [protected]
Complaint comments  2 CommentsShareTweet

Comments

My mobile no is lose .I have many times call your customer call center but my no not be change.and your exuctive coming my office 2 months before and im submit my mobile no change from but my no not be change.co plz help me

my cont no [protected]
Hello,
My concern is while im trying to login in net banking app, it says incorrect mpin since it is correct pin number but it doesn't allowing me to login. Im very dissapointed with this bank.

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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3967
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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