Kotak Mahindra Bank — full closer of credit card belongs to abn amro and barclays bank

Address:Hyderabad, Andhra Pradesh, 50012

Sir,
I was holding the credit cards of abn amro and barlcays bank for the period from 2007 to 213. Due to some unwanted circumstances i was settled those account which is shown as settled under phoenix abc private limited in the cibil records. Now i came to kow that phoenix arc pvt. Ltd. Has been taken over by kotak mahindra bank.
The account details are as under.
1) a/c no. R1cp452211 (Settled) principal write off is 31, 697/-
2) a/c no. B2co714996 (Settled) principal write off is rs. -57/-
3) a/c no. R1cp297865 (Settled) principal writ off is 25, 132/-
Now i came to kow that phoenix arc pvt. Ltd. Has been taken over by kotak mahindra bank.
Now i would like to go for full closer of this a/c and get update in the cibil with removal of settled tag.
Total payable is coming to 56, 829/-. I am ready to clear this whole amount in one time. Kindly sent me offer letter for full closer of above accounts.
Thanking you sir
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Feb 16, 2018
Deepak Chauhan (Deepu)'s response
And I also got email of amount transferred but my friend didn't received any amount from my side
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Comments

I add money through my SBI debit card to my Kotak bank "fund my account" section...once at 8th February Rs.1000 and again it happens at 13th February...the amount deduct from my account and not add to Kotak bank and not refund to sbi account...plz refund my amount Rs.2000 as soon as...transaction I'd as follows:[protected] and[protected].

I was transferring 5400 to my Friend's account using kotak app on 14 Feb 2018 and I got a message of failure but my account debited . I an trying to reach customer service number but it not connecting.

Imps reference number is[protected]
Please refund my money as soon as possible, its very important for me.

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