Kotak Mahindra Bank — fund transfer always failed

Please note, on 12 december 2018, i tried to transfer 700rs to another acc using kotak mahindra bank mobile application but transfer has failed, after that i tried again but same issue i found, main problem is my money has been deducted from my acc, i tried to call customer care but call not connected. I have not get refund, so please let me know as soon as possible.
Acct [protected]
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Someone from Mumbai transacted through my debit card for rupees 34000 however card was with me in my office at that time. when i saw the message of transaction I called customer care and told about the fraud but did not receive any email for registration for fraud .
jambagisarita's reply, Dec 8, 2018
This is my salary account and they have transacted all the money from my card. How can I servive without money a whole month please tell me
Plz Deactivate my 811 Account
Account no. :- [protected]
CRN No. :[protected]
Ankitpandit's reply, Nov 30, 2018
Plz Deactivate my 811 Account
Account no. :- 1213049794
CRN No. :- 312261677
Complain lodged on 26.11.2018 but no response

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