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Kotak Mahindra Bank — fund transfer

On 26/02/2018 my kyc has been completed by bank executive and they have provided me with a link. They told mw that if you want to transfer money to your kotak accnt through other bank accnt you use this link. So today 28/02/2018 i have used that link to transfer my money from bank of baroda debit card whose last digit are as follows- 9783. My query is that my transaction is successful and i have been provided with transaction id also but fund is not tramsferred to my account. Please see to this issue and the amount is of rs 4000. My transaction id is INV9BaC9D41fC1e.

fund transfer

Complaint Status

[Mar 01, 2018] Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051