Kotak Mahindra Bank — harassment after received the payment and their lawyers using bad language

Address:Ghaziabad, Uttar Pradesh, 201014

Their was an arbitration notice in my loan where I had to made a few pending payments..

Which I made but after clearing all the dues the lawyer is harassing me like not providing the withdrawal letter of an arbitration notice.. And also using bad language .. Which doesn't suits to a legal department employee..

I am attaching the screen shot of the lawyer which was appointed for the case by Kotak.. .. You can see the way he is talking to me when I simply ask him for the letter as he said..

I have also sent this same screenshot to the arbitrator from whom I got notice to appear in Sales court chamber ...

Now this is a harassment to the customers...
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TBMS charges are applied in my salary account. I come to know that this charge can not apply on salary account as it is zero balance account.

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