[Resolved]  Kotak Mahindra Bank — harassment on non existent abn amro credit card amount and fraud of 5000 rs by loan team

Address:Ghaziabad, Uttar Pradesh, 201011

They have been harassing me for over 6 months for a non existent amount outstanding from abn amro bank from 2008. They also have reported the same to cibil in august 2018 and spoiled my cibil credit rating. Despite contacting uday kotak and mt gupta this problem is not solved. I have asked for the counter slip of 1070 rs that they have claimed i used from abm amro card but all they produce is a excel sheet with out any credentials. They are behaving like extortionists. Pay up or we will spoil your cibil

Apart from that they picked up a business loan file 2 years before with 5000 rs cheque, file wasn't processed, loan was neither granted nor rejected and no information was given whatsoever but they banked my 5000 rs cheque and never refunded it.
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Feb 14, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2018
Kotak Mahindra Bank Customer Care's response
Hi! We Apologies for the inconvenience caused to you. We request you to write to us via rard.[protected]@kotak.com regarding your Concerns.^Team Kotak
Complaint comments 

Comments

Dear team,

I am from bangalore and have opened the account in aug and i am facing issue related to deducted amount for min non maintenance charge. They have deducted Rs.708 in month jan'18 for oct'17 without any notification.They have deducted after 3 months. Please help to reverse my balance in my account.

Asher.
Transaction id[protected], amount debited Rs.5000/- not received back although the transaction is showing failed. Raised a query regarding the same . Query ID[protected]. The matter was also informed to bank staff but they told to wait.

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