[Resolved] Kotak Mahindra Bank — Harassment to pay EMI even after paying RBI moratorium facility | |
Although i have apted for RBI Moratorium facility, Kotak Mahindra Bank is harassing me mentally by forcing me to pay EMI, calling me time and again abusing with derogatory comments especially by a lady who called me on july 13th 2020 from the mobile number -[protected] This lady has even sent text messages by making a personal comments, i am deeply disturbed by the fact that the way Kotak Mahindra Bank is enacting the RBI rules and being inhumane towards customers amid the unprecedented pandemic. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Jul 15, 2020 Kotak Mahindra Bank Customer Care's response Hi! We’re extremely sorry for the trouble that you have been through. Kindly share your registered Mobile number along with your concerns at Social.[protected]@kotak.com & our team will connect with you on this. Thanks! ^Team Kotak
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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