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Kotak Mahindra Bank — hidden charges from kotak mahindra bank

Mine is a 811 account and it is non maintenance balance saving account but they are charging rupees 23.60 continuously for 10 times by today but when I tried for contact customer care they are not responding. My acc no_[protected] and the CRN_[protected] so kindly look forward to the issue and solve it. It's been a huge amount that was deducted my the cost of 23.60 for minimum 6 times a month. Without any notice
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Complaint Status


[Apr 30, 2019] Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    31%
    Complaints
    3870
    Pending
    0
    Resolved
    1135
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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