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[Resolved] Kotak Mahindra Bank — I already closed my kotak credit card on December 2020 but still Iam getting a mail and message to Pay Rs.1350
I already closed my kotak credit card on Decemeber 2020 but still Iam getting mail of statement and message to Pay Rs.1350.
I contacted the Kotak Employee who are the Point of contact for closing the credit card at these times but he is also telling like they are unable to see the card in their system and they have no other answer why iam getting this message and the customer care representative ask me to pay the amount as the card is still active. But the card is not showing in my kotak bank netbanking or App. I get a letter at the time of closing to confirm the amount. But they didnt give me NOC as they told me like Kotak will not provide NOC for credit cadds.It's totally a bad behavior from Kotak bank. PLEASE HELP.
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Aug 19, 2022Complaint marked as Resolved
Kotak Mahindra Bank customer support has been notified about the posted complaint.