Kotak Mahindra Bank — identity theft and fraud

Address:

110025

I am being harassed by kotak mahindra bank, someone stole the copy of my pan card and driving licence, and got the credit card in my name, and they are saying that the card was issued, my personal assistant. I am a poor man i can't afford a personal assistant, i met with the banker and ask for the following information but they are refusing to do so:
1. Please have the forensic test done of my signature and the documents that i filled at the time of credit card request.

2. Please provide the contact details - (Such as, mobile number, e-mail id, and permanent address) of the person to whom i requested for the credit card and gave my pan card details and driving license details.

3. Please provide the contact details of the person who did the verification, and please share the copy of verification report.

4. Please provide the contact details of the person who delivered the card to whom it was delivered.

5. Please provide the contact details of the persons to whom add-on card was issued, also please provide me the evidence if i signed any consent for add-on card, because the person - (Sunny kumar bansal) you spoke of was my colleague in my previous organization was not my family member.

I can be contacted on [protected]