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Kotak Mahindra Bank — I'm complaining credit card

When i went to kotak branch to close my salary account, i clearly asked one the employee in the branch that how i can pay my credit card payment they said that i can pay through online but they didn't said proper information. Today i tried making payment through online its showing there is no accounts available with my crn and i called to customer care they are telling that i can pay through cash or cheque, if i will pay through cash means i have pay 18% gst which i don't want to pay and i want to cancel my card and i will not pay single rupee also.

Date : 23/03/2018
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Mar 24, 2018

Complaint Status

Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3965
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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