Kotak Mahindra Bank — it's about my personal loan

Address:Malappuram, Kerala

I am a doctor busy mostly. I have a personal loan in kotak mahindra bank.. I have a very bad experience. Customer service is very poor. And highly negligent and irresponsible staff.. They never respond to our problems. But disturbed me a lot for only 1cheque bounce. After that whatever bounced was not my mistake.. They trouble me a lot regarding this.. Y does the customer pay for their technical issues... I always kept the fund in my account.. Its been quite sometime.. They don't want to listen to us just harassing me to pay the late charges... I am from kerala.. Chennai office troubles me a lot while i am at work.. Its effecting my quality of work. Their people call me repeatedly.. We already paying a lot of interest, processing charges etc etc... I don't understand.. Can i go to the court regarding this nuisance???
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 14, 2018
Updated by Dr Vani Reddy
Highly ignorant regarding my grievance.. No proper person to contact easily.. Can't explain to every new person who calls every time asking me to pay
Jun 14, 2018
Updated by Dr Vani Reddy
Some lady called regarding credit card and sent the card by making false promises... Wen I called her back as I had saved her no. She had told it's her no. Once card was issued, it was found to be a wrong no. And the lady who answered the same that many were calling asking for her as a kotak Mahindra bank staff... Its so disastrous
Complaint comments 

Comments

Amarjith [protected].highly irresponsible guy... He said emi dates can't be changed. We don't have an option like that.. After he made my loan he never picked my call about any doubts... He contacted me or pestered me only wen there was a cheque bounce.. They wouldn't allow me to work.. Annoyed me like hell.. Worst experience I am having with this bank.. I would never suggest anyone to go for kotak Mahindra

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4803
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information