[Resolved]  Kotak Mahindra Bank — mental harassment from your employee kuldeep hooda

Address:Faridabad, Haryana, 121001

Myself preeti kapoor has taken one credit card from barclays bank in 2006-07 (Don’t know exactly). Already settled that account in 09, but now i started receiving calls from executive from kotak mahindra bank is in contact with us saying that your dues are rs. 22000 and you have to pay it. They settled the matter in amt rs. 8000 in sept-2009 with my husband. I already have noc. All these calls are made in odd hours and person is really abusive on phone. Please note as per rbi guidelines calls are to be made to the person on his/her number

How can we pay to third party. The bank persons are ready to show the concern letter regarding the dissolution of barclays with them. But now i am totally confused weather to give the money or not? Is it authorized agency or they are cheating us? Please give me the suggestion or any concern consultant who can handle the matter.

After 5 years i got a call from someone claiming collection officer from kotak. Person explained me that kotak has taken over barclay and the previous settlement letter is null and void. They also know how much i am earning.

Since morning he has called 12 times and using abusive language. I have also marked the same mail to kotak bank but this man is insisting me that i should come and meet him today only.

Noc is attached for your reference
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Oct 27, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2018
Kotak Mahindra Bank Customer Care's response
Hi! We request you to send an email to rard.[protected]@kotak.com. ^Team Kotak
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