Kotak Mahindra Bank — Mentally torturing and harassing

Address:

#190, 5th main, J P nagar 2nd phase Bangalore - 560078

Dear Sir/ Madam,

I am drafting this mail due to I keep on harassing and abusing bank loan agents and managers by calls, emails, and visiting near the house.

I am Thriveni G, I am staying with my Husband near J P Nagar 2nd phase. I was working in Capgemini PVT LTD and My husband self employed.

I was unable to pay my Personal loan EMI for two months (June 2021 and July 2021), due to the second wave of covid 19, I lost my job. I gave a proper explanation to customer care and we responded to calls also, we shared the current location and a handwritten letter to the bank agent by mentioning Manager Pruthvi in My house that I stating that we need further time to pay EMI on the 6th of Aug 2021.

But from Manager to agent keep on harassing and abusing me and my Husband by calls and visiting the house.

I am requesting you please we need further time till 6th of Aug 2021. Because my Husband getting his 1st-month salary. So I can clear all the pending dues in single pay.

Regards,
Thriveni G
Contact number - [protected]