[Resolved]  Kotak Mahindra Bank — negligence of your staff

Address:

Surat, Gujarat

Employee of your bank branch from parle point, surat visited my office for opening of my huf a/c. I submitted him all my documents on[protected] and a cheque of amount rs 20000/- on the same date. I was ignored by him for a month. Then i visited the concerned branch office nd complained the same to deputy branch manager as the manger was not available like always. I was told by deputy branch manager that this particular case has been handed over to another employee as the earlier employee was negligent. Great, even he knows about his employees very well still not concerned about customers. I am being told by the deputy branch manager that the a/c opening is in process since last 10 days. It has already been almost 2 months but no proper response from any of your branch employees. Shame on ur customer services.
Details -
My name - r p jeetander singh already have a current a/c in the same branch which took me 45 days for activation.
Huf a/c name - r p jeetander singh huf
1st employee name - rahul mistry ([protected], [protected])
Deputy branch manager name - milan ([protected])
2nd employee name who is handling this right now - ashish ([protected])
Fraud employees and manger too. Such a shame