[Resolved]  Kotak Mahindra Bank — non reduction of amount returned by ioc and others and charging same amount

Address:	Jaipur, Rajasthan, 91
Website:	[email protected]

Since the activation of credit card in october 2017 every month whenever petrol is purchased some amount is returned by ioc to the credit card. This amount is to be reduced from the total amount to be paid by the customer on due date.in october 2017 to february 2018 petrol worth rs 2000 was purchased. Rs 50 per purchase was returned to the credit card account. Kotak mahendra credit card persons very cunningly did not reduce the amount so returned instead added the amount in the total payment to be paid by the customer, thereby misappropriation of rs 100 per purchase of patrol. They have cheated me an amount of rs 500 (Minimum) so far.in the month of march rs 299 was paid to vodaphone, some how the amount was returned to kotak mahendra credit card.in the monthly statement of march 2018 kotak mahendra credt card has charged both out going and incoming amount thereby cheating the customer an amount of rs 598. You are requested to check all monthly credit card statements of crn no[protected]and e-mails pertaining to amount returned sent by kotak mahendra credit card to the customer. Please instruct kotak mahendra credit card to return the amount fraudulently charged from the customer.