Kotak Mahindra Bank — Not received new cheque book after 12 days of request | |||
At first i though that Kotak Bank giving very good service but after facing this issue i am very disappointed with their service. I request a new cheque book as i got only 5 leaf of check at time of account opening. I request on 7th Dec, 2016 and i am writing this on 19th Dec, 2016 but i did not get my cheque book yet after more then 12 days. I called at customer care and the representative told me that we have dispatched but they do not have any single detail of shipment from courier partner Blur Dart. And representative told me that you can contact courier partner without any single detail of shipment as this was not my responsibility though. I also contacted on branch and they says we are not responsible at any end because cheque book request generated through the Kotak Bank mobile application. I have real urgency of cheque book. Don't know i to get solved this problem. Was this information helpful? | |||
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
One of the worst bank ever i have seen in my life. Worst service and worst people. Same issue as cheque book, i have ordered cheque book on 27 june but it was undelivered so i asked to redispatch on my nearest branch thane naupada I n 1st july and today is 18th July still not received and when i called cust service this uneducated people don't know anything as even spoke with floor manager and escalate issue more than 3 times but still they don't know where is my cheque book is, how sick people they are. Hate kotak and not recommend anyone, not even my enemy.
Reply
i'm also facing same problem. Today i visit kotak mahindra noida sec 16 branch. i also have urgent requirement of cheque book. But there is no any statified response i got from their executives. they were continously ignoring me from last 20 min.
There is also not any good facility for urgently needed service. i have not seen this type of bad services in my life yet. i will never refer anybody to open any kind of account in kotak mahindra bank.
I lives in delhi and i need cheque book on urgent basis in delhi. There executives didn't ask me anything about my mailing address and entered my home address. Now nobody is there to recieve the cheque book. Now i don't know how will i get my cheque book and when i will get my cheque book. and i know my work will destroy because of kotak mahindra bank bad services and uneducated staff. They don't have addecates to talk with customer. I request you to please don't take any kind of services from kotak mahindra bank.
There is also not any good facility for urgently needed service. i have not seen this type of bad services in my life yet. i will never refer anybody to open any kind of account in kotak mahindra bank.
I lives in delhi and i need cheque book on urgent basis in delhi. There executives didn't ask me anything about my mailing address and entered my home address. Now nobody is there to recieve the cheque book. Now i don't know how will i get my cheque book and when i will get my cheque book. and i know my work will destroy because of kotak mahindra bank bad services and uneducated staff. They don't have addecates to talk with customer. I request you to please don't take any kind of services from kotak mahindra bank.
I'm also facing same problem, its been one month still I didn't get my cheque book. I'm frustrated with there service.
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