Kotak Mahindra Bank — Personal Loan - DD change request

I have transferred my personal loan to Kotak bank. Got DD from Kotak bank to close my existing Axis bank loan.

Last week I visited Axis bank to close the existing loan (Rs. 942955) but Axis bank will take 5% i.e. Rs. 55K+(including GST) amount to close the loan. But there is no charge for the prepayment up to 95% pay.

So sent request email to ajay.[protected]@kotak.com, praful.[protected]@kotak.com, ankur.[protected]@kotak.com, [protected]@yahoo.com to provide new DD with the amount of Rs 8, 60, 000/- and deposit the remaining amount of Rs. 82, 955/- in my account.

Not received reply for mail. Then visited Yerawada, Pune branch but they do not agree to change DD.

Please do the needful.
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jul 29, 2021
Updated by anantajabe25
My Loan Sanction ID is - PLA298M1XA
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4805
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information