Kotak Mahindra Bank — personal loan fake commitment for foreclosure charges and other services

Address:560029

These kotak peoples had dialed me in and they said they have lesser interest rates and other beneficiary services, i had to transfer my hdfc loan to these kotak pl, before proceeding to this i have clearly asked them about the foreclosure and part payment, their executives said after 1 year you can do 4 part-payments per year and no foreclosure charges after 1 year, they also committed in case of any emergency we can hold 2 emi's, but really when i had emergency they said no such policies exist and recently i planned to close my account after completing 1 year, but to my surprise they have mentioned many components like foreclosure charges, interest, etc. And added almost 24, 000 extra apart from my principal amount which is really unfair, all these days i am paying interest and principal regularly, why i need to pay extra for my money?

These kind of fraudulent is really not tolerable, someone suggest me what to do here next?
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Mar 28, 2019
Updated by Soban E
Team Kotak,

Any update on this request?
Jul 29, 2019
Updated by Soban E
No Update still from Bank end, This clearly states their negligence and irresponsible to their customers.
Complaint comments 

Comments

I have taken a loan from ING vysya bank in 2008 and cleared it and now kotak mahindra bank is asking me to pay Rs. 1, 20, 000.00 and put this amount in cibil. Kindly ask the bank people to solve this issue immediately.
Dear Sir,

i have opening k811 account. My CRN :[protected] MY A/c No : [protected] i am still not received my welcome kit. Please kindly request you to send me welcome kit below address,

M.Balasankar
NO.54, 3rd Cross, Nisarga LayOut, Doddanekkundi, Bangalore 560037.
MOB NO : [protected]
There is still no reply for this.

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