Kotak Mahindra Bank — pf withdrawal

I have applied for pf withdrawal for the period July 1 2004 to 2 may 2007 pf no MH/ 35415/2740 previously my name was Arun Bharath R now i changed my name to Bharath R A, gazette copy also sent, i received part payment for later period but this amount is not yet received it is month than 2 months kindly help me to receive the money as early as possible, we have called the pf office but they are saying under process please help me to receive as early as possible