Kotak Mahindra Bank — problem in atm cash withdrawal

Address:New Delhi, Delhi, 110022

I was trying to withdrawal some cash from kotak mahindra bank (Shop no. 20, vasant place, sector 6, r. K. Puram, new delhi 110 022) on 15th dec, 2017 by using my pnb debit card. I received instant message the rs. 1900 has been deducted from you account. But i did not received any cash from atm machine, some technical error message was flashing from screen. So i thought that this amount will auto credit to my account. But now it's 22st dec, and there is no amount credited to my account till date. Please help me.

Note: bank statement also attached.

Transaction remarks.: atm wdr[protected] sec6, main mrkt, rk pura\

Dharamvir
[protected]
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5 weeks passed, Kotak Mahindra bank has charged me 12900 as I had cancelled product and EMI. I asked for the exact details why they have debited 12900 from my credit card account. Still no details sent to my email as promised by their support team. This fraud bank has charged double money for every single purchase I made. Their policies are not clear and they have many hidden charges. They enable EMIs without even asking permissions. They disable EMIs on their own without any permission. They charge for this EMI conversions around 1000 rupees every time. My proper account balance was normal. Because of these fraud Kotak bank business tricks it went to negative balance. They are telling me to pay the whole money as I have been asking them to send me detailed information about 12900 for last 5 weeks. Please share this post and make other realize how fraud cheating this Kotak Bank is doing in every account.

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