Kotak Mahindra Bank — provided wrong information and deducted non maintenance charges.

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir/Mam,

I am Sahibjot Singh and I am facing big problem as the "Kotak bank" just deducted the money from my account on the basis of non maintenance bank i.e Rs "12600" which is huge amount.

I was not using this account from long back. However, one day I decided to use this account. So I reached bank i.e sector 16 branch noida and asked banker. She told me that your account is still active and if you will submit the money then you can use it. I called bank customer care again and ask the same details that how much is the pending amount I do have which I have to pay. So that I can restart my account.

At that time the customer care executive firstly told me the amount i.e Rs 266 or something and then after that I again asked let me know the total amount and then he said that its around 1300 which also will be refunded to you if you maintain your account balance to Rs 10000 in 3 months.

Now, after this conversation I added the amount to my bank account on 5th of July 2018 and then after 10 days that is 15th of July 2018 they have just deducted the amount that is Rs "12600" which is totally unacceptable as they have keep me in dark. But now they are saying that they can only refund 3 months of amount not more then that which is like Rs "[protected]" only.

- Firstly they have not informed before converting the salary account to normal. No call/ No letter etc.
- They didn't provide me with the clear information instead of that they kept me in dark.
- They are misguiding the common man and earning the money doing such cheap things.

Please find below the details:-

Name:- Sahibjot Singh
Kotak Complaint number:- 1-[protected]

I don't know why I have to beg to bank only for the money which is my. I request you to please do the needful as it is huge amount and I have earned this amount will hard work its not that I have stole it from someone and its my right to get my amount back.

Regards,
Sahibjot Singh