Kotak Mahindra Bank — reg non remittance of refunded amount on cancelled ticket of rs. 4620/-

I have been booked ticket through your bank via rupay card (Federal bank) and cancelled my ticket on 06.4.2018 and refund processing done by the irctc 0n 11.4.2018.
Transaction id-[protected]
Refund ref. No.[protected]
My refund amount not received till date. My amount should be remitted to my account immediately otherwise i can take next step for legal procedure please.
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